Program Management Solutions

• Project Management support and leadership.
• Help Desk instantiation and management.
• Developed the FAS Enterprise Domino (FEDS) Helpdesk to standardize the application development and support.
• Consisted of Tiers 1-4 with a mix of developers and administrators.  
• Application development included simple leave request databases to Acquisition Workload Management applications.
• Tasked with the Migration of the legacy Lotus Domino Application base (30+) to a cloud-based Software as a Service solution (SaaS), Salesforce.
• Developed & maintained the continuity of operations (COOP) policy & procedures for the National Capital Region Archive Solution, IBM Commonstore.
• New Application Development adhered to 508 Compliance Standards and the NIST SP 800-53 P security standards.
• Supported over 5000 users.
• Received letter of recommendation from the FAS CIO Chief of Staff to submit to the SBA when pursuing our 8A.

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• We provide Agile Project Mgmt work on the AASBS programs that supports GSA/FAS.
• We work with project stakeholders to define Product Backlog & identify business results.
• Represent the team, works with and engages internal and external stakeholders as needed. Demonstrates knowledge and understanding of the client’s goals and their business environment. Provides leadership and guidance to the client and the TechFlow project team.
• We develop clear goals to communicate the product vision at the beginning of every release cycle and sprint so that the team understands and is equipped to realize it.
• We drive business decisions and clearly communicates requirements through epics and user stories so they are understood.
• Communicates status outside the team using application lifecycle management tools such as version one.
• We create, maintain, prioritize and sequence the product backlog based on business value or ROI. Works with the Program’s Product Owner to incorporate into the Program product backlog.
• Perform Salesforce Administrative work.

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• Provide training, curriculum development, technical assistance and analytics in support of the ETA.
• Nationwide classroom Training delivered.
• Managed multiple portals, websites and blogs to keep the older worker population up to speed on training and regulations.
• Provided Project Management.
• Working with the DOL/ETA National Office and regional Federal Project Officers (FPOs) in identifying substantive areas where training and/or technical assistance is most needed.
• Assisting SCSEP grantees with improving performance including training in developing partnerships with employers, government agencies, and other entities, employer/business engagement, and collaborating with the public workforce system.

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Provide support for the Service Management Tool (SMT) and end to end lifecycle software  development, enhancement and modernizations support.

• Comprehensive database administration and maintenance.
• Quality data integrity checks and data cleansing.
• Strategic development for requirements capture, data and analysis reporting.
• Acquisition support for the Air Force District of Washington AFDW/PK Contract organization.
• Recommend business solutions for AFDW/PK day-to-day challenges. This entails analyzing and reviewing all applicable polices, FAR/AFFARS and DFARS references, regulations and guidance that support the Contracting Officer’s vital decision-making on requirement packages and policy level contract reviews.
• Leverage standard/repeatable processes that enable us to effectively mentor and advise senior and junior level staff as required through the end to end procurement life-cycle.

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PM Solutions provided 9 FTE’s to support help desk level support and technical writing in Texas and West Virginia.    

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PM Solutions provided support in the engineering group, specifically HL7.

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PM Solutions was specifically tasked to help provide Program Management leadership as well as standard SDLC support such as Project Managers, Tech Writers and Business Analysts in support of the VA EHRM Deployment.
We have been awarded work under Task orders:

• TO 1
• TO 5
• TO 6
• TO 8

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• Area one (1) task one, requires enterprise level technical program management support.
• Area two (2) task two requires developing strategy, planning, and implementing the overall strategic goals for the optimal use of informatics and IMIT solutions.
• Area three (3) (Tasks 3 and 4) requires Clinical Informatics experts to accomplish tasks in direct support of the Air Force Medical Service's (AFMS) implementation and adoption of electronic health records.
• Area four (4) task five requires provide assistance and support services to the CHIO and the Chief Technology Officer (CTO) of the AFMS.

We provided AFMRA CHIO support in project management, subject matter expertise, and systems analysis support to the CTO, MTFs, and MAJCOMs. To include supporting large scale initiatives in accordance with (IAW) business improvement and reengineering activities including organizational development and process modernization efforts supporting coordination of MHS and AF initiatives.

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